Wireless Network
How to troubleshoot a wireless network connection
using the Wi-Fi Checker application.
Wi-Fi connection - This test will make the first attempt at a Wi-Fi connection. If this test fails, follow the suggested solutions in the Troubleshooting section.
- Verify you are within range of the wireless router or access point. Move the tablet closer to the access point or away from devices that may cause interference, such as a cordless telephone.
- Tap Wi-Fi settings , tap on the target wireless router or access point, tap Forget and then set up the connection again.
- Verify the network cable between your wireless router or access point and your cable or DSL modem is secure and connected to the correct network ports.
- Reset your wireless router or access point and your cable or DSL modem by removing and reconnecting the AC power source.
- Try connecting to a different wireless router or access point.
- NOTE: Once the connection to the wireless router or access point is established, the SSID , BSSID , Security and Link Speed are displayed.
- The SSID, or Service Set Id entifier, is the name broadcast by the wireless router or access point.
- The BSSID, or Basic Service Set Identifier, is the MAC address of the wireless router or access point in an infrastructure network.
- Security shows the wireless security type configured on the wireless router or access point. Popular types are WEP, WPA and WPA2.
- The Link speed is the data transfer rate between the tablet and the wireless router or access point. The Link speed varies depending on the Wi-Fi standard, signal strength and other factors.
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